Order Management

 Introduction

Order to cash is a set of business processes that involve receiving and fulfilling customer requests for goods.

Order Management Setups

The process generally consists of accepting the order; picking, packing, and shipping the items mentioned in the order; and finally tracking them until they get delivered..more

Transaction Flow

1. Order to Cash Flow Manual Process..more

2. Order to Cash Flow Auto Process..more

3. Drop Shipment Process

Customer items are not internally stocked more economical if the supplier delivers the items directly to the customer location, fully trading we do not interact in any of the physical activities ,we manage only with information...more

4. Back to Back Order Process

The process generally consists of accepting the order; picking, packing, and shipping the items mentioned in the order; and finally tracking them until they get delivered..more

5. IRISO Process

Internal Sales Order (ISO) is used to transfer the item from one organization to another organization. Destination organization will raise the requisition and source organization will ship the material...more

6. Qualifier and Modifier

      

MODIFIER is useful when you want to Modify the Price of the Order Line. 

(Increase / Decrease) But definitely you dont want to modify the price for all the items / for all the customers / for all the order types.

QUALIFIER is used to QUALIFY which MODIFIER should be applied on Order Line...more

7. MTS, ATO, PTO, MTO, CTO, ETO

1) MAKE TO ORDER: This is based on Customer specification, you make the product and supply it to them. This is applicable for Engineering items or any Product which you can make based on Customer order

Example: Engineering Items

2) ASSEMBLE TO ORDER: This is you have items in parts and it needs to be assembled according to customer requirements

For example you have Laptop coming with standard configuration of 160GB Hard disk and 1 GB RAM. But there are customer orders coming in asking for 200GB Hard Disk and 2 GB RAM and if you can assemble them to suit Customer Requirement

3) CONFIGURE TO ORDER: This is Configuring the Product itself to suit customer requirements

Example. The Thread Manufacturing unit Machineries are configured. I have seen Laxmi Machine Works in INDIA which manufactures textile Machineries configure the machineries based on No.of spindles

4) PICK TO ORDER: This is same as Computer Example in ATO. But the difference is the Customer will supply the items in parts to you and you have to assemble at your own place. (i.e) Customer premises

5) ENGINEER TO ORDER: This is for AIRLINE and SHIP BUILDING based on Customer engineering Drawings

6) MAKE TO STOCK: Standard Components made and readily available for Sale. Example: Mobile, DVD, TV etc....more

8. Things to Know in Order Management

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